SquizPlus

Promise makes perfect.

Squiz Plus isn't a product, or even a service. We could say it's our philosophy but we're not that posh. So let's just say it's our commitment to always have your back. No matter what.

Entitlements

Your goals are our goals.

We're here to help you achieve them.

When you're a Squiz Plus client, we're with you every step of the way. We're committed to achieving your vision because we see our clients as true partners. We'll help you analyse and define your digital strategy, validate it, turn it into meaningful goals and then help you achieve them. And it doesn't end there - we're always on call for support, training or further development.

That means never worrying about uptime in your downtime, never waiting ages on a support call (because you can jump the queue) and never being told 'it's the software's fault' (because we made the software and we guarantee it).

To put it simply, we're committed to your success. You can rely on us now and for the long haul.

Squiz Plus defined

What a difference a letter makes.

From SLA to SPA.

You might be used to signing a whole bunch of SLAs (Service Level Agreements) with a whole bunch of companies to do a whole bunch of things. But that's where things can fall through the cracks and budgets can get oh-so-messy.

Our Squiz Plus Agreements (SPAs) are more like Master Services Agreements. Instead of just guaranteeing your site will be up, we'll include whatever products and services you'll need for that year - whether it's helping you build in-house capabilities or refreshing your design, premium cloud hosting or priority support. And as standard, you'll be protected by the highest security guarantees. It's our way of saying, 'we've got your back.'

You can pick and choose whatever services and products you need to achieve your goals and know that that buck always stops with us. The best bit?You'll know all your costs from the start.

Responsibility

What's in our SPA?

Watertight guarantees of course.

Once you're on board with an SPA, you're entitled to a set of core benefits that come completely standard to all Squiz Plus customers.

You'll get:

  • A dedicated Account Manager
  • 24x7 priority help desk
  • Response and resolution time guarantees
  • A ticket to the annual Squiz User Conference
  • A subscription to the Squiz Security Alert Service
  • One instance of premium WYSIWYG editor, Edit+
  • Access to Funnelback Search
  • Streamline platform maintenance and upgrades

Tailored

But wait, there's more.

On top of your core SPA inclusions, you can take your pick from a huge range of products and services across the entire Squiz ecosystem. Check out just a few of the things you can package up in your fixed-cost SPA:

  • Plus

    • Squiz Cloud
    • Audits and drills
    • Squiz Edge
    • Specialist reporting
    • Custom upgrades and platform maintenance
  • Technology

    • SEO/SEM and Analytics optimisation programs
    • Roadmap
    • Analytics
    • Matrix upgrade subscription
    • Edit Plus
  • Services

    • Support hours/services
    • Extended implementation warranty
    • SEO/SEM and Analytics optimisation programs
    • Training program