Search powered by Funnelback
-
5 ways to get customers using your digital services
Aside from designing a kick-ass portal that’s intuitive and easy-to-use, how else can you encourage tech adoption among customers and employees?Here are five of the most successful ways that we know of to drive uptake.
Blog -
5 questions to ask before launching a customer portal
The automation of services is revolutionising the way organisations interact with, and serve, their customers.At the centre of this transformation is the rise of self-service portals, apps, mobile optimised sites and solutions that enable customers to find information and complete their business online.
Blog -
Life@Squiz Q&A with Sarah Appleby, Learning Experience Manager
Melbourne-based Sarah Appleby chats with us about her newly appointed role as Learning Experience Manager, her experience at Squiz so far, and weekend bike rides with her three-year-old son.
Blog -
Funnelback named 'Visionary' in Gartner Magic Quadrant for Insight Engines 2017
Insights Engines could be the key to uniting your messy back-end.
Blog -
Life@Squiz Q&A with Aleksandra Żołnowska, Office Manager
Szczecin-based Aleksandra ‘Ola’ Żołnowska tells us a bit about the family atmosphere at Squiz Poland, her role in organising the launch of the new office, and Squiz’s annual charity bike ride.
Blog -
Life@Squiz Q&A with Philippa Warren, Senior Marketing Executive
London-based Philippa Warren chats with us about the exciting trends she’s seeing in marketing technology, organising last year’s Squiz UK Summit, and her cycling adventures across England.
Blog -
Life@Squiz Q&A with Mark Henley, Regional Sales Manager
Mark Henley discusses his role as Squiz’s sales manager in Queensland, the great social events in the Brisbane office, and his favourite snorkelling spot.
Blog -
Life@Squiz Q&A with Murray Fox, Systems Architect
Murray Fox, of Squiz’s Wellington, New Zealand office, celebrates his 10-year anniversary at the company, describes how the office has changed over the years, and lets us in on the book series that’s his current addiction.
Blog -
Life@Squiz Q&A with Patryk Poźniak, Junior Front-End Developer
Patryk Poźniak chats with us about Squiz Poland’s internship program, his love of coding, and the awesome Szczecin office.
Blog -
Google Site Search is no more
Google is discontinuing GSS - there is an alternative
Blog -
Life@Squiz Q&A with Toby Margetts, Strategy Consultant
London-based Toby Margetts chats with us about his rewarding role at Squiz, his exciting work on the University of Salford’s matchmaker app, and playing FIFA with his mates in the UK office.
Blog -
Life@Squiz Q&A with Caroline Maillols, CRM Manager
French-born Caroline Maillols sits down with us this week to talk about the challenges she faces as Squiz’s global CRM manager, her love of travel, and her favourite thing about now living in Sydney.
Blog -
Life@Squiz Q&A with Tomasz Abramowicz, Senior Applications Support Engineer
Poland-based Tomasz Abramowicz chimes in this week about solving puzzles for his clients as part of his job, his mountain climbing aspirations, and the impressive Squiz Szczecin office.
Blog -
Life@Squiz Q&A with Leezelle Cornejo, Digital Account Manager
Perth-based Leezelle Cornejo sat down with us to discuss the importance of building strong client relationships, visiting Japan during the cherry blossom season, and the comic books she's currently reading.
Blog -
Life@Squiz Q&A with Andrea Pardo, Digital Designer
This week, we caught up with Wellington-based Andrea Pardo, who spoke to us about digital design at Squiz, her love of latin dancing, and what she loves most about New Zealand.
Blog -
Life@Squiz Q&A with Chris Morrison, Web Technical Consultant
Edinburgh-based Chris Morrison chats with us about his wide-ranging role at Squiz, engaging with clients for the duration of projects, and gaming nights with the guys in the Scotland office.
Blog -
Life@Squiz Q&A with Paweł Montwiłł, Senior Business Development Manager
Paweł Montwiłł chats with us about his stimulating Squiz role, his responsibilities to both his clients and his company, and ending 2016 on a high note.
Blog -
Squiz Q&A with Kristy Linardos, Production Manager
This week we caught up with Kristy from our Melbourne office. She told us more about Squiz, stationery and laughing with family and friends.
Blog -
Squiz Q&A with Callum Loh, Systems Support Engineer - team CRU
This week, we caught up with Callum Loh from beautiful Tasmania who tells us about global 24/7 support of clients and driving to the middle of nowhere.
Blog -
Squiz Q&A with Aaron Cluka, Training Manager
This week we caught up with the Training extraordinaire, Aaron Cluka who (sort of) shares his brush with stardom, talks of his love of pugs and praises the people that make Squiz what it is.
Blog -
Squiz Q&A with Natasha Davis Whitehead,
Sales and Marketing ExecutiveThis week we caught up with Natasha Davis Whitehead who talked about her love for customers and literature.
Blog -
Squiz Q&A with Łukasz Sipa, Account Manager
This week we caught up with Łukasz Sipa from our Polish office who explained his passion for technology and winning.
Blog -
Squiz Q&A with Brigit Verey, Account Manager
This week, we caught up with Brigit Verey who talked about clients, books and the globalisation of information.
Blog -
Squiz Q&A with Adrian La Grange, Service Delivery Manager
This week, we caught up with Adrian La Grange who connected dots between DJ, customer service and cars.
Blog -
Squiz Q&A with Project Coordinator, Elliot Judson
This week we caught up with Elliot from our Wellington office, one of our new Project Coordinators.
Blog -
Squiz Q&A with Head of Customers Insights, Adam Frank
We caught up with Adam Frank this week and he made the link between customers, London, Australia and Squiz.
Blog -
Squiz Q&A with Junior Front End Developer, Jakub Wojtach
We caught up with Jakub this week about technology, football and the atmosphere in our Poland office.
Blog -
Squiz Q&A with Global Infrastructure Manager, Jake Gardiner
This week we caught up with Jake Gardiner, our Global Infrastructure Manager who spoke with passion about his life at Squiz between two flights.
Blog -
Squiz Q&A with Implementation Specialist, Vincent Manera
This week Vincent Manera shares with his love for Matrix, languages and Alakazam.
Blog -
The definition of 'User Experience' - everything you wanted to know
Learn about User Experience (UX) and its crucial role in today digital-first world.
Blog -
Squiz Q&A with Digital and Usability Analyst , Bronwyn Beagle
This week, we caught up with Bronwyn from our Wellington office who loves learning, challenges and summer!
Blog -
Squiz Summit 2016 - the report
Find out more about the major announcements from our full-day flagship event.
Blog -
Squiz Q&A with Web Developer, John McCormick
This week, we caught up with John McCormick, one of Squiz’s Web Developers in our Edinburgh office. He managed to connect Belvita, Back to the Future II and video games!
Blog -
Squiz Q&A with Junior Front End Developer, Arkadiusz Chatys
This week, we caught up with Arkadiusz Chatys, one of Squiz’s Junior Front End Developer in our Szczecin’s office, Poland.
Blog -
Squiz Q&A with Digital Project Manager, Sally MacTaggart
Blog -
Squiz Q&A with Web Solutions Consultant, Andrew Byrne
This week, we caught up with Andrew Byrne, one of Squiz Australia’s Web Solutions Consultant based in Canberra, who loves all things ACT.
Blog -
Squiz Q&A with User Experience Researcher, Liv Henrich
This week, we caught up with Liv Henrich, one of Squiz New Zealand’s User Experience Researchers from their Discovery Team, who also happens to be a BIG fan of Montepulciano d’Abruzzo.
Blog -
Squiz Q&A with Account Director, Jamie Sharp
We caught up with Jamie Sharp, one of Squiz UK's Account Directors, about her dreams of being an astronaut, strong coffee and her 10 years in digital.
Blog -
Squiz will be a partner of Next Generation Consumer Care Conference 2016
Squiz will be a partner of Next Generation Consumer Care Conference in Warsaw.
Blog -
Squiz Q&A with Regional Manager, Ceasar Chevalier
Our US Regional Manager takes time out of his day to share his feelings about Squiz, about what drives him on the job, and about those famous New York sporting rivalries.
Blog -
Squiz Q&A with Digital Marketing Manager, Kacper Skoczylas
Our social guru Kacper Skoczylas talks passionately about marketing, his love of social media, his highly variable working week, and his daily life in Squiz’s Szczecin office.
Blog -
Squiz Q&A with Systems Support Engineer, Dan Graver
Dan Graver waxes lyrical about his CRU team, his musical pursuits, a certain London Christmas party, and his work life in Squiz’s Hobart office.
Blog -
Squiz Q&A with BDM, Tom Goldenberg
This week Tom Goldenberg shares who and what inspire him, his passion for the industry, and fun times in Squiz’s Melbourne office. (It’s all in good pun!)
Blog -
Squiz Q&A with Talent Acquisition Manager, Maia Williams
This week, we caught up with Maia Williams, Squiz UK's Talent Acquisition Manager on food, work and fun.
Blog -
Squiz Q&A with Matrix Product Manager, Bartek Banda
This week we caught up with Bart, an 8th year veteran at Squiz, and discuss his thoughts on Matrix, music and Polish Apple Pancakes.
Blog -
Squiz Q&A with Market Insights Director, Lisa Martens
This week Lisa Martens talks to us about Market Insights and her adventures with detective work, Brazilian drums & cheese.
Blog -
Squiz Q&A with Software Tester, Deborah Sherwood
This week we catch-up with our Software tester and die-hard Buzz Lightyear fan, Deb, who reflects on her role as software tester and busy mum - she makes it work and she's absolutely killing it.
Blog -
Connecting carers and communities through enterprise search
Blog -
Squiz Q&A with Product Designer, Danny Peters
Blog -
Squiz Q&A with Head of Change, Dave Letorey
Blog -
Squiz Q&A with Trainer, Dominic Patmore
Blog -
Squiz Q&A with Business Analyst, Shelley Gurney
Blog -
Squiz Q&A with Sales Director Colin Birney: we're as conscious of being disrupted as our customers are
Blog -
Squiz Q&A with Web Solutions Consultant, James Morgan
Blog -
Northern Inland Credit Union embarks on digital transformation with Squiz
Blog -
Forrester Report: CX drives business transformation
Blog -
Verint and Squiz announce partnership
Together, Squiz and Verint will provide the consulting, technology and expertise required to deliver market-leading transformation strategies.
Blog -
Squiz leadership changes
Blog -
Squiz takes home three awards at SugarCon 2015!
Blog -
The 'Student Experience' is crucial for UK Universities
Blog -
Surrey Council wins best website award
Blog -
What's a CMS? Why do I need one?
A CMS can be many things - find out what it can be for you.
Blog -
Pointers for picking the perfect web partner
Blog -
Squiz acquires InsightfulCRM
Blog -
Matrix 5 is here
Blog -
5 reasons CIOs love Matrix
You already know how powerful and intuitive Matrix is in your hands - find out why CIOs love it too.
Blog -
Sense and securability
Learn how Squiz Matrix CMS combined with Funnelback's Search Platform delivered the most successful digital-only campaign run by the Queensland Government
Blog