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Digital streaming service NC+ increases online sales by 30%: Q&A with head of eCommerce
Stanisław Michalik, is the eCommerce and self-care manager at NC+ in Poland. He spoke to Squiz about how conversion rates and sales increased following the implementation of their new e-commerce website built on Squiz Matrix CMS.
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Squiz Matrix included again in Gartner's Magic Quadrant for Web Content Management
With out-of-the-box personalisation capabilities, real-time segmentation and super-easy content editing, with Squiz Matrix CMS you can achieve your digital goals, safely and simply.
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Squiz introduces agile squads and Customer Success
We’ve recently made changes to improve the way you work with your Squiz delivery team. Your account will now be serviced by a dedicated agile delivery team consisting of product and solution specialists who are best placed to serve your organization’s implementation. These teams are called squads. Creating squads is all about delivering improved value to you, our customer.
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Squiz appoints new CCO Jennifer Arnold (ex-SAP) and CFO Gavin Dumsday (ex-AVP) to accelerate its SaaS transformation
Squiz today announced the appointment of two longtime technology leaders to executive roles leading marketing, sales and finance. Former VP of Marketing for SAP Customer Experience in Asia Pacific Japan and Greater China, Jennifer Arnold, comes to Squiz as the Chief Commercial Officer (CCO) and Gavin Dumsday (ex AVP) as its Chief Financial Officer (CFO).
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How Poor Site Search Affects the Student Experience
A student's experience of a university doesn't begin on campus, it begins online and starts with a long list of comparisons to help them choose the university that is right for them. Site search can help them find the information they need to decide.
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Our business continuity plan regarding COVID-19
We appreciate the outbreak of COVID-19 may raise questions around Squiz’s readiness to handle its associated challenges. We are committed to the success of our clients and have upgraded our Business Continuity Plan (BCP) to ensure that you remain connected and supported by us.
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4 steps to funding your digital service - a government guide
Based on advice from a range of industry experts, here are our four steps to tackling the dollar-shaped elephant in the room.
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5 questions to ask before launching a customer portal
The automation of services is revolutionising the way organisations interact with, and serve, their customers. Automating routine interactions and shifting them online has clear benefits for companies and their customers, but getting these digital projects right takes planning.
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CUA Health online application solution announced as a finalist in iTnews Benchmark awards
We are proud to announce CUA Health and Squiz have been chosen as a finalist in this year’s iTnews Benchmark Awards.We have been named as one of three finalists in the category for ‘Best finance industry project.’The iTnews Benchmark Awards showcase the ways IT and project teams innovate and add value to their organisations.
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Our response to the Australian bushfire disaster
Along with the rest of Australia, Squiz is devastated by the recent bushfires. We are keen to help. Many of Squiz's customers are directly involved in the first-line response as they include fire-services, state government agencies and many local governments of fire-ravaged areas. Squiz will contribute $250,000 of product and services to those groups in an attempt to lessen the burden on their already stretched resources and to help them build new and innovative solutions to support Australia's recovery.
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Self-service students: How digital services are supporting student success
13 June 2019Universities are now embracing student portals – one-stop shops that are accessed by a single sign-on, are mobile-friendly, and can be personalized to both the college and each individual student.
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Squiz Summit 2019 – making DXP work for you AND your customers
If you weren’t able to attend this year’s Summit, here are our top takeaways from Squiz summit 2019. Our new focus is on creating open, integrated, and helpful digital experiences – for both you and your customers.
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5 reasons to attend Squiz Summit
It may be your fifth Squiz Summit or your first. No matter how many times you’ve attended Summit each year our annual customer event is sure to deliver new ideas and speakers to the table. Taking place at the Hyatt Regency in Sydney, Summit is the only event which brings together Squiz’s community of customers to discuss challenges, share knowledge, learn and have fun! So why should you attend Squiz Summit 2019? Here are just a few of the many reasons.
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Squiz Introduces Agile Squads
We’ve recently made changes to improve the way you work with your Squiz delivery team.Your account will be serviced by an agile delivery team consisting of product and solution specialists who are best placed to serve your organization’s implementation. These teams are called squads.Creating squads is all about delivering improved value to you, our customer.
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Squiz's response to the Australian Prime Minister's warning of cyber attacks
On Friday 19th June 2020, Australia’s Prime Minister held a press conference where he warned Australians of a massive cyber attack by a “sophisticated, state-based cyber actor... targeting Australian organisations across a range of sectors, including all levels of government, industry, political organisations, education, health, essential service providers and operators of other critical infrastructure.”
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5 ways to get customers using your digital services
5 ways to get customers using your digital services. Getting people to actually use your new digital platform or service requires a behavioural change. Not a strong suit for most of us humans!
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Digital transformation for local government: Serve your community, empower your staff, streamline operations
13 June 2019Digital solutions for government empower you to build stronger, longer-lasting community relationships, through personalised, timely interactions and streamlined digital interfaces. All while reducing operational complexity, inefficiency and cost.
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