This week, we caught up with Natasha Davis Whitehead, Sales and Marketing Executive in our London office.
Squiz: How long have you been a part of the Squiz family?
Whitehead: Just over a year and a half.
What was your path to get where you are now?
After graduating from university, I wanted to secure a job pretty quick - my plan being to get my foot in the door of an an innovative company where I could learn lots and (hopefully) progress!
So I first started as a receptionist at Squiz and after just a couple of months a job came up in Sales and Marketing. It sounded really interesting and I already knew the team, so I went for it and the rest is history!
What does your average day look like?
Truth is there isn't one really!
Monday morning is quite a good time to catch up with the team in Australia and Poland, as well as with the team in the UK (they weren't joking when they said it’s a global team!) Before we really get on with the week, we like to ensure that everyone is aligned in what we are trying to achieve that week, so we can quickly identify where extra support might be needed.
I’m lucky enough to spend a lot of time with the Account Management team - coming up with ideas that will support and engage our clients. We have a lot of things in the works so watch this space!
Being the system admin for our internal CRM means I spend a lot of time dedicated to empowering other Squizzers to get the most out of the system - whether this be through training or through configuring their dashboard for them.
A common theme that runs through all my daily tasks is listening. The customer experience runs through all different teams within the office, so it’s my job to listen to these teams, use their insight to form the best ideas that will support our customers.
What’s your favourite part about working at Squiz?
I’ve always been fortunate enough to be involved in relatively new areas of Squiz - firstly, I worked in the middle of Sales and M.arketing, then moving to focus more on customer marketing, which of course is supported through the work we do with our CRM (another relatively new project). What’s especially great is that your age and experience (or lack thereof!) won’t stop you from progressing. If people trust that you are the right person for the job, they will support you in that journey.
What has been your best day at Squiz so far?
When we sold out the user summit! This was something we said very early on that we wanted to achieve. We worked with the Account Managers to form a very customer-focussed agenda so it’s so great to see it being well received.
What was your dream job when you were a little girl?
I wanted to be an actress - or a zookeeper! I think I changed my mind a lot.
What one thing do you wish you had (skill, thing or other)?
Skill - I wish I knew how to code! I think it’s a skill everyone should have nowadays and it seems interesting.
What’s something none of your colleagues know about yourself?
That I have a life plan to get a PHD in literature - purely because of my love for the subject. With that, I’d like to lecture in universities around the world. I also love writing essays and aspire to publish some one day.
When you’re not being a full-time Squizzer, where do you most like to be?
In my flat - it’s not far from here and has a lovely view of London from the balcony! I like to make the most of the London life while I’m living here, so going to exhibitions, markets, especially now it’s getting Christmassy! And going to the pub with friends and colleagues.
Tell us about an exciting project you are working on at the moment?
The Summit! We’ve been working towards it for 2 months so it’ll be great to see it all come together. We have one in Edinburgh and one in London, so I’ll be very busy next week! We had a run-through of the sessions today and they’re all sounding fantastic - I can’t wait to share them with clients.
Finally, what attracted you to join Squiz?
It seemed like a really innovative place to work. I got the sense that everyone was friends and it attracted people who work well together and support each other - everyone wants everyone else to do well, celebrates success, etc. - which is great, especially as I was just starting in my working career.
Tash will be tweeting her week at work at @lifeatsquiz from 28 November to 2 December - follow along to see what she gets up to on a daily basis