We have a team of Customer Success Managers who work closely together to provide guidance, offer solutions and ensure that you are getting the most value out of your partnership with Squiz. Each Customer Success Manager specialises in Squiz products and is ready to help you.
All you need to do is log a request in the MySquiz portal and a Customer Success Manager will respond quickly. Customer Success Managers are available in business hours.
If you have any urgent requests outside of normal business hours and you have a service level agreement with Squiz, 24/7 support is always available; more details on this can be found in the support section of this guide.