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Utilities' guide to serving the connected customer - Delivering dynamic customer experience and ROI through self-service
If you’re already using Squiz Workplace, then you have experienced the power of connecting your employees to the people, information and tools to do their job, in an instant, from anywhere.
Poorly executed tech roll-outs are frustrating for employees at best and a motivation killer at worst. By focusing on employee experience from the start, you can help ensure a successful tech adoption and keep your employees onside.
From recruitment and admission to on-campus experiences and post-grad life, student success can be measured by one key variable: engagement.
Student engagement has become a mainstay of university structures over the last few decades, to the level that many student services departments have renamed themselves just to draw attention to it.
Taking your first steps towards acquiring software to better engage your customers and prospects can be confusing and overwhelming to the most seasoned marketer.To help cut through the noise, here is our handy step-by-step guide to finding the perfect solution for your organisation.
Plan your next campaign by following these five simple steps and completing the campaign planning worksheets to reach the right audience on the platform that’s most effective.
Global analyst Ovum identify Squiz as a ‘Leader’ in the Ovum Decision Matrix for WEM Solutions 2018-19.
Ovum has released its latest Decision Matrix: Web Experience Management for 2018-19 Report, and we are delighted to share that Squiz’s DXP platform (Squiz Matrix, Funnelback and Squiz Cloud) has been selected as a ‘Leader’ once again.
We are delighted to share that Squiz is a National Finalist in the EY Entrepreneur of the Year Awards, announced last night at the Eastern Regional Awards in Sydney
Personalisation is more than just adding the name of a recipient to a subject line or email body copy. Instead, personalisation is providing a recipient with an email that meets their individual needs and delivered at the time they want to read it.
In order to increase service adoption and provide a better experience for citizens, having the right strategy in place is critical to achieving your department’s goals.
Every day we build great products for our clients at Squiz. Part of building these products is understanding how people use them. One way to achieve this is through lean usability testing.