Learn how to create digital-first, customer-centric strategies that engage and grow supporter relationships.


Charities and Not-for-Profit Organisations (NFPs) need to respond to the ‘customer experience’ revolution that’s occurring around them.

Changing supporter behaviour, wider business trends, and the power that integrated new technologies can deliver, mean that the adoption of ‘digital-first, supporter-centric’ strategies is critical if Charities and NFPs are going to be able to continue their critical work.

This is about more than just investing in gadgets, it’s about redesigning the way they work to develop long-term relationships with supporters, increase income and deliver efficiencies: find out how.

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