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In this webinar Paul Farrell, Search Product Owner at Squiz, delves deep into the world of site search, looking at its role within the overall customer experience, real life examples of essential search functionality, and what your customers really want when they use your site search tool.
You will learn:
- How to guide users to content they might not even know they need
- How to identify what you need from your partner, not just the solution itself
- How switching to a new search solution can be easy, without disrupting your user experience