Since the impact of the initial wave of the pandemic, it has become clear that COVID-19 will be with us for some time. Instead of short-term quick fixes, organizations will not only need to maintain digital momentum and continue to evolve with customer needs, but they’ll also need to be able to pivot and deliver digital services at speed, to keep up with a constantly changing post-COVID environment.
Download our complimentary ebook, Great experiences at speed - The future of open DXPs, to find:
- The post-COVID customer profile
- Delivering at speed - How fast is fast?
- Four factors of digital acceleration
Download this eBook, to learn more about how customer needs have dramatically changed across a range of different industries, as well as the new tools and business practices that organizations will need to adopt in order to succeed.