Ineffective, under-used and unloved - if that’s your council’s web search, it may be time to consider what a modern search solution can do for you.
An effective search should, at the very least, help your users find what they’re looking for quickly. But modern, smart search solutions can also help:
- Increase customer self-service and support channel shift to digital
- Power dynamic page content and personalisation
- Provide better CX and lift customer satisfaction
- Reduce reputational risk by surfacing key information
- Improve findability through Internet search engines
- Support your staff in improving web content quality and accessibility
To find out more, download ‘The Complete Guide to Council Website Search’.