Acronym buster

API, CMS, CXP, DXP, extranet, PHP, WEM/CXM and even WYSIWYG! What does it all mean? Fear not, we’ve got you covered with this cheat sheet and we’ll have you speaking fluent ‘geek’ in no time.

Squiz Matrix Integration

Integration is one of the most important capabilities in a CMS (if we do say so ourselves). Luckily, Squiz Matrix is a bit of a powerhouse when it comes to playing nice with others.

Understanding the psychology of user experience

This download will help you discover the psychological principles behind UX design - such as how grouping certain objects (like olympic rings) reduces them to their most simple form, or how you can combat confirmation bias to really tap into your users' needs.

Housing Associations: Meeting the Digital and Demographic Challenge

How can Housing Associations find a way ahead with such a diverse tenant base consisting of Millennial, digital natives and those that have never been on the Internet?

The case for HR channel shift in your organisation

The 2017 workforce is a complex mixture of millennials, Gen Xers and (to a lesser extent) baby-boomers and Gen Zers who don’t remember a time without internet and have grown accustomed to everything being intuitive, instant, one-click, easy-access and on-demand.

CRM discovery questions

Taking the time to ask the right questions before you start your CRM implementation process is the key to making sure that your entire project will succeed.

Ultimate guide to: Intranets & Digital Workplaces

This free guide will help you understand the potential and the value of intranet for your organisation.Discover why a ‘Digital Workplace’ could be the key to unlocking the untapped potential within your organisation.

Online and Short Courses - A Marketer's Guide

More higher education institutions than ever are seeing online learning and short courses as a critical component to their strategy. This paper looks at what institutions can do to achieve critical early engagement with their prospects.

Public Sector: Build a user-centric, digital-first strategy

Changing citizen behaviour, modern cost-saving imperatives and the need to 'do more with less' through efficiency, mean that the digitalisation of public sector bodies and institutions is all-important.

The Third Sector: How To Drive Passion, People and Purpose With Digital

The adoption of ‘digital-first, supporter-centric’ strategies is critical if Charities and NFPs are going to be able to continue their critical work.

How to select your digital partner

Your digital partner should do more than design a pretty page - they need to be there to help you craft a strategic plan that encompasses the many services you'll need. More than that, they need to be able to guarantee a level of support that lets you sleep at night.

Serving the Connected Customer: Delivering dynamic customer experience & ROI (Guide)

Utilities' guide to serving the connected customer - Delivering dynamic customer experience and ROI through self-service

Higher Education: How to build a transformative digital strategy

How can higher education institutions innovate to deliver these personal digital experiences that will drive recruitment, increase retention, and nurture life-long relationships?

Ultimate guide to: On-Site Search

Inaccurate, unused and unloved - On-Site Search's often maligned reputation is undeserved and outdated. Is it time for you to reconsider yours again?

5 tips for increasing engagement with your next campaign

Plan your next campaign by following these five simple steps and completing the campaign planning worksheets to reach the right audience on the platform that’s most effective.