Marketers now need to cater for complex, personalised customer journeys that deliver an excellent user experience (UX) across every channel - you need to be prepared to give the people what they want, when they want it, and by whatever method they desire.
It's a complex puzzle, but with a few pieces of technology cleverly woven together, you can create a Sales & Marketing Machine that'll drive customer-centric journeys and enable you to exceed lead generation, churn and revenue targets again and again.
This free eBook will help you to:
- Understand what a Customer Experience Platform (CXP) is and what it can do for your organisation
- Understand your user journeys across your organisation
- Make your customer feel loved
- Transform the way that you look at 'Customer Experience'