Student Experience: creating a digital platform to manage the student lifecycle

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As consumer expectations and industry deregulation apply pressure on established institutions, student experience has emerged as the battleground for brand differentiation and revenue.

An institution’s ability to acquire, retain and support students now revolves around their ability to assess individual student needs early, tailor support and operate at scale.

Many higher education providers have made investments in adopting new digital platforms and need to now go beyond student acquisition to focus on their experiences in order to succeed.

Watch as Lisa Martens, Director of Market Insights, examines how to:

  • Re-use the best examples from across, and outside of, Higher Education to get ahead of customer experience expectations
  • Map the student lifecycle to student experience solutions
  • Connect core systems to support student retention, development and support

Squiz and Higher Education

Squiz has over 400 Higher Education sector clients worldwide.

For over 15 years, we've partnered with institutions, including universities, technical colleges, and TAFEs; providing unrivalled digital services that enable them to meet their goals.

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