In a world where digital experiences have often become the primary, and sometimes the only means for service delivery, Higher Education institutions had to rapidly evaluate, adapt and innovate. Digital interactions and engagement have grown more impactful as institutions work to improve the student experience, drive student success and reduce attrition rates.
Andrew Rigney will share with us Charles Sturt University’s journey of creating an extensible and open Student Portal. Andrew is a Senior Web Manager and will talk about the delivery approach, the third party technology integrations, as well as the positive impact on their Net Promoter Score.
Watch this session to:
- Be inspired by the power of leveraging internal data and the project’s successful outcomes
- Hear a Squiz customer describe their first-hand experience using Matrix CMS to deliver a student portal
- Understand the technical challenges the team faced, and how they tackled them