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Personalising Search Results for Local Government

Creating digital channels that offer personalisation can seem like a big and daunting task, but it doesn’t need to be! This on-demand webinar shares how personalising search results can be an inexpensive and simple place to start your journey.

There's some real value hiding in your site search. Search users are often the highest value website visitors, so creating a personalised experience for them is a smart place to start.

Here, Davila Thompson shares her tips and tricks for personalising your search results, so you can increase citizen engagement, encourage self-service and improve your user experience.

Watch the webinar now to learn about:

  • Optimising your website using search
  • Personalising your site search
  • The five steps to take before any personalisation project.

And much more!

Watch on demand

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