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The rise of COVID-19 has added immense pressure on business leaders to accommodate for team-wide remote working. This sudden shift has led to increased concerns around productivity and subsequent impacts on the way we live and work.

Given organisations with low employee engagement scores experience 18% lower productivity and 16% lower profitability, exploring ways to maintain high engagement is crucial in these unprecedented times. (Source: Gallup)

We were joined by Heidi Davidson, Head of P&C (ex-CBA, ex-Newscorp), Richard Wells, Digital Comms Manager for Dept of NSW Customer Service and Juhi King, HR Technology Expert who shared insights and best practices on keeping remote employees engaged and connected during COVID-19.

If you missed this panel or would like to watch it again, catch up on-demand!

We covered:

  • How to keep employees engaged, connected and collaborating while working remotely.
  • Impacts on businesses amidst the COVID-19 pandemic and potential opportunities for the future.
  • How to reduce drops in productivity by up to 25% through effectively equipping employees to work remotely.

Watch the on demand today!

Your speakers

Heidi Davidson
Head of P&C, Rotor Studios

Heidi is a customer-centric and commercially focused Human Resources leader with demonstrated capability and experience across the full HR remit. With a diverse set of industry experience, Heidi has led HR departments within CBA, NewsCorp, and Transport for NSW. Her passions center on leadership and delivering high-performance cultures that drive strategic objectives utilising commercial acumen & data, strategic and operational HR expertise, sound risk management & governance and capability build & transformation ensuring a high-quality people experience.

Richard Wells
Digital Comms Manager, Dept of NSW Customer Service

Richard is a storyteller who integrates business objectives, customer goals and technology into a coherent digital narrative. An advocate for the ‘why’, his digital leadership and management style focuses on building trust with clients, stakeholders, providers, consultants and team members. With over 10 years experience in implementing new and innovative digital capabilities across Government agencies, Richard is well versed in digital product development, content architecture and taxonomy especially in highly complex policy, technical and legal subject areas.

Juhi King
HR Technology Expert

Juhi King is a HR Technology Expert with over 16 years’ experience in Consulting, Technology, Customer Operations and Service Delivery. Juhi has worked with global and Australian clients implementing change, process and technology solutions with complex integrations focusing on customer and employee experience. Her professional experience spans across multiple industry verticals (Oil & Gas, Mining, Utilities, Insurance, Transport & Infrastructure, Retail and Shopping Centres, Healthcare and Pharmaceuticals, NSW Government, Councils, Architecture, Retail, Financial sector and Telecommunications). This has given Juhi the ability to successfully lead and support stakeholders at C level. She is a trusted advisor for executives who has extensive experience building and developing geographically dispersed, inclusive and diverse teams.

Watch On Demand!

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