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Build, optimise and scale customer experiences

Today’s customer expects personal attention and service, delivered instantly through the digital channels they choose. Their demands are the same no matter how complex your business or tech might be. Squiz Digital Experience Platform makes it easy for you to connect with customers through engaging, multichannel digital experiences.

  • Deliver websites, portals, digital apps and more that integrate with your backend systems to deliver a seamless customer experience
  • Personalise content across the entire customer journey based on user context and key behaviours
  • Track performance and improve content quality with analytics and auditing tools
  • Leverage machine learning and advanced algorithms, to surface the most relevant information, when your customer needs it

Customer journey

Acquire

Identify and attract the right customers

  • Interactive & responsive websites
  • Powerful search engine
  • Analytics to optimise content
  • Targeted communications

Retain

Deliver a superior customer experience

  • Personalised customer portal
  • Self-service support
  • Manage account
  • E-forms & payments
  • Book appointments
  • Submit & track requests
  • Real-time alerts & notifications

Grow

Nurture loyal and profitable customers

  • Personalised communication
  • Targeted offers & services
  • Build social communities
  • Online feedback tools
Education

Government

Utilities

Insurance

Media & Publishing

Squiz Digital Experience Platform
Move your organisation forward, faster, with scalable and robust enterprise technology. Built to power seamless customer experiences, while driving agility, innovation and efficiency across your organisation.

        	    
    	                    

See our work

News

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5 questions to ask before launching a customer portal

The automation of services is revolutionising the way organisations interact with, an...

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Everyone talks about being customer-centric, but few are actually doing it. To achiev...

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6 steps to maximise customer acquisition

Forrester Research estimates today’s prospects are self-directing between 66-90% of t...

Want to know more? Speak to an industry expert about our solutions.
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