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Deliver seamless digital services

Today's citizen expects personal attention and service, delivered instantly through the digital channels they choose. Governments are rising to this challenge while also balancing privacy and security.

Our digital solutions for government help you to reduce operational complexity and cost through a more accessible citizen experience.

  • Deliver websites, portals, digital apps and more that integrate with your backend systems to deliver a seamless citizen experience
  • Personalise content based on user context and key behaviours
  • Improve content quality with analytics and auditing tools
  • Leverage machine learning and advanced algorithms, to surface the most relevant information
  • Secure cloud services with deep threat protection

Citizen experience journey

Discover

Enable citizens to easily find information and services

  • Interactive & responsive websites
  • Templates that meet government guidelines and standards
  • Powerful search engine
  • Analytics to optimise content
  • Targeted communications

Access

Deliver a self service experience

  • Integrated portals
  • E-forms & payments
  • Self-service support
  • Submit & track enquiries & registrations
  • Real-time alerts & notifications

Engage

Amplify citizen engagement with government

  • Online community consultations
  • Feedback tools
  • Build social communities
  • Personalised communication
Get ready to meet the Australian Government Design System
The Australian Government Digital Transformation Agency (DTA) has created the Design System to help government agencies easily build Government products and services and we are here to help.
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Squiz Digital Experience Platform
Move your organisation forward, faster, with secure, flexible and robust enterprise technology. Built to power seamless citizen experiences, while driving agility, innovation and efficiency across your organisation.

        	    
    	                    

Our government clients

City of Sydney logo
City of Parramatta colour
NSW Long Service logo
Timaru District Council logo
one housing uk
san francisco city logo
toronto city logo
san antonio city logo
transport accident commission
DELWP Victoria logo
Queensland Health logo
Liverpool City Council
nsw public works advisory
rochester city logo
waterloo city logo
wadowice couty poland
State Super

Our government clients

waterloo city logo
rochester city logo
san antonio city logo
toronto city logo
san francisco city logo

See how we’re transforming government

Government news

Squiz news
6 tips to maximise service adoption

Adopting a digital strategy that enables individuals to find, and/or be proactively presented with the information they need, will increase service adoption rates and result in a more positive, intentional experience for both citizens and employees and ultimately drive tangible economic benefit for the community.

Squiz news
What we can learn about innovation from the public sector

Having worked with a number of government agencies and bodies, it’s clear that many areas of the public sector are at the forefront of digital service delivery. This is a far cry from the slow and inefficient stories we often hear - in fact, they're perfectly poised to innovate and push successful digital-first initiatives.

Squiz news
There's no such thing as a bad user

Labeling users who use your site ‘incorrectly’ as ‘bad users’ fosters a culture that facilitates design and technology choices that put your internal bias and process at the centre - which is the ultimate UX sin for which your organisation will inevitably pay the price.

Want to know more? Speak to an expert about our solutions for government.
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