- Enable tenants to access and update account information, pay bills, book repairs, search for homes and find answers when it suits them.
- Drive seamless digital experiences and smarter back-end systems with integrations that mean you’re not starting from scratch.
- Shorten tenant response times, drive down operating costs and free up funds for innovation.
- Reach and engage more users with personalised tenant content, messages, and configurable notifications.
- The experience of a native app with the benefits of mobile web, providing tenants with simplicity and ease that’s fast, reliable, allows offline access and low data usage.
- Develop organisational efficiency that’s cost effective, with reduced server load and improve session stats.
- Build a powerful knowledge base that enables your staff to provide a better service to tenants
- Improve internal communications with personalised content that’s relevant
- Enable teams to come together, engage across departments and collaborate with each other
- Find internal documents and staff without the hassle
With tenant expectations changing on a daily basis, there is no time to wait. Download the Guide now to discover why Housing Associations are investing in digital self-service; what ROI to expect from digital channel shift and what to look for in a self-service solution.
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