Housing

Omni-channel experiences for seamless service

Housing Associations are under pressure to deliver a better tenant experience. Partner with us to redesign your tenant, landlord and employee experiences without complex technical tools.

Solutions

Tenant Portals

Access, control and personalisation with a self-service solution.

Enable tenants to access and update account information, pay bills, book repairs, search for homes and find answers when it suits them.
Drive seamless digital experiences and smarter back-end systems with integrations that mean you’re not starting from scratch.
Shorten tenant response times, drive down operating costs and free up funds for innovation.

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Progressive Web Apps

Immersive tenant experience and effortless interaction.

Reach and engage more users with personalised tenant content, messages, and configurable notifications.
The experience of a native app with the benefits of mobile web, providing tenants with simplicity and ease that’s fast, reliable, allows offline access and low data usage.
Develop organisational efficiency that’s cost effective, with reduced server load and improve session stats.

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Workplace

Transform your intranet and unite your staff through knowledge sharing.

Build a powerful knowledge base that enables your staff to provide a better service to tenants
Improve internal communications with personalised content that’s relevant
Enable teams to come together, engage across departments and collaborate with each other
Find internal documents and staff without the hassle

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The role of digital in supporting Tenant Experience and Engagement

With tenant expectations changing on a daily basis, there is no time to wait. Download the Guide now to discover why Housing Associations are investing in digital self-service; what ROI to expect from digital channel shift and what to look for in a self-service solution.

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News

Squiz news

Get tech adoption right and employees will love you

Employees have come to expect the same seamless digital interactions in the workplace that they’re used to as consumers. But while customer experience (CX) and user experience (UX) have been a focus for the best part of a decade, employee experience has largely been overlooked by organisations.

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Squiz news

Squiz named as ‘Leader’ in the Ovum Decision Matrix for WEM Solutions 2018-19

Squiz’s DXP is applauded for its flexibility, asset management, content analytics and insights that enhance the customer experience and system governance.

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Squiz news

What's a portal anyway?

Two veterans of web recently asked me this, followed by: "sounds like something from 10 to 15 years ago".

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Move your organisation forward, faster, with scalable and robust enterprise technology. Built to power seamless tenant experiences, while driving agility, innovation and efficiency across your organisation.