67% of government organizations reported that they were pursuing digital transformation, only 5% claimed to be achieving it.With local government under increasing pressure to serve and support citizens, it’s never been more important to harness the value of digital channels.Download our complimentary ebook, Serve and support: How to create digital services that support the citizen experience,

Everyone agrees collaboration is a good idea…. but it’s often considered difficult to achieve.

In order to stay at the forefront of citizen service delivery, throughout this period of accelerated change, local governments must focus on both current and future citizen needs, as well as the emerging technologies and processes that will enable them to deliver these goals.

Council websites have priorities that are hard to reconcile. For example, to be service-oriented (“show me what I want to do now” ) and to be open and consultative (“show me everything”).

Ineffective, under-used and unloved - if that’s your council’s web search, it may be time to consider what a modern search solution can do for you.

Waimakariri District Council were in need of a functional and user-friendly intranet which really promoted collaboration and communication. It had to be a platform where our staff could easily find what they needed and enjoy the journey along the way.