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Get ready for an insight-filled day of innovation and learnings at Squiz Summit 2019.

Listen to inspiring stories of how our customers are using technology to innovate and create connected digital experiences.

Hear about what’s to come with Squiz products and have a say in shaping the roadmap.

Gain insights about the future of technology and its impact on UK businesses.

Learn about the latest tools and features available to help you provide real value to your customers across each digital touch point.

Enabling digital experiences across multiple sectors

Rethink traditional ways of engaging with your end users to deliver digital experiences that are customer-centric and add value fast. Throughout Summit, we will focus on sharing practical tips and tools to help your organisation build, scale and optimise its digital ecosystem.

Citizen Experience

Build stronger citizen relationships, through personalised, timely interactions and streamlined digital experiences.

Customer Experience

Provide added value and convenience to connected customers by allowing them to self-serve across their digital experience.

Employee Experience

Craft a rich digital experience that facilitates employee communication, collaboration and knowledge-sharing.

Student Experience

Engage meaningfully and deliver a flawless digital experience that meets the demands of modern-day students from applicant to alumni.


  • Veronica Stone Montgomery

    Veronica Stone Montgomery

    Knowledge & Insight Operations Lead - SSCL

  • Ian St John

    Ian St John

    Web Services Manager - Plymouth Marjon University

  • Violeta Argerich

    Violeta Argerich

    Head of Digital Development - Energy Institute

  • Jeremy Cox

    Jeremy Cox

    Principal Analyst Customer Engagement Practice - Ovum

  • JP Syriatowicz

    JP Syriatowicz

    CEO - Squiz

  • Matt Adney

    Matt Adney

    Chief Product Officer - Squiz

  • Kat Collins

    Kat Collins

    Marketing Automation Consultant - Squiz

  • Bartek Banda

    Bartek Banda

    Product Manager, Squiz Matrix – Squiz

  • Mark Cable

    Mark Cable

    General Manager - Squiz

  • Josh Somma

    Josh Somma

    Technical Director for Customer Experience – Squiz

  • Ben Pottier

    Ben Pottier

    Technical Services Lead - Squiz Funnelback

  • Tom Evans

    Tom Evans

    Lead User Experience Consultant - Squiz

  • Euan Semple

    Euan Semple

    Guest Speaker

  • Ciaran Brereton

    Ciaran Brereton

    Digital Strategy Consultant - Squiz

  • Dave Letorey

    Dave Letorey

    Head of Change - Squiz


Please note, agenda is subject to change

  • 08:30 AM

    Registration & breakfast

  • 09:00 AM

    Welcome to Squiz Summit

    Mark Cable, Regional Manager - Squiz
  • 09:10 AM

    Plenary sessions

    • John Paul Syriatowicz

      Chief Executive Officer - Squiz


    • Matt Adney

      Chief Product Officer - Squiz

      Bart Banda

      Squiz Matrix Product Manager - Squiz

      Squiz DXP Roadmap

  • 10:20 AM

    Morning Tea

  • 10:50 AM

    Jeremy Cox

    Principal Analyst Customer Engagement Practise - Ovum

    It’s all about engagement: Thriving and maintaining relevance in today’s marketplace

  • 11:20 AM

    Customer stories

    • Veronica Stone-Montgomery

      Knowledge and Insights Operations Lead - SSCL

      Molly Byrne

      Knowledge Administrator - SSCL

      The rise of self service: Creating a digital self service hub at the heart of UK Government

    • Violeta Argerich

      Head of Digital Development - Energy Institute

      Martin Maeso

      Knowledge/Technical Director - Energy Institute

      Do we really need an app for that? Creating lifesaving digital experiences outside of the app store

    • Ian St John

      Web Services Manager - Plymouth Marjon University


  • 12:35 AM


  • 01:35 PM

    Breakout sessions

    • Ben Pottier

      Head of Technology EMEA - Funnelback

      DXP Search: A technical journey

    • Ciaran Brereton

      Digital Strategy Consultant - Squiz

      Tom Evans

      Lead User Experience Consultant - Squiz

      Research driven-design: Website as a product, not a project

    • Josh Somma

      Technical Director - Squiz

      Using advanced DXP features to personalise your customer journeys

  • 02:40 PM

    Afternoon tea

  • 03:10 PM

    Q&A Panel: All your burning questions, answered

    Matt Adney, Chief Product Officer - Squiz John Paul Syriatowicz, Chief Executive Officer - Squiz Tom Evans, Lead User Experience Consultant - Squiz Kat Collins, Marketing Automation Consultant - Squiz Ben Pottier, Head of Technology EMEA - Squiz
  • 03:50 PM

    Is it social media that is broken, or is it us?

    Euan Semple - Author, speaker, business strategist & facilitator
  • 04:40 PM

    End of Squiz Summit

    Mark Cable, Regional Manager - Squiz
  • 04:45 PM

    Networking drinks

Ready to attend Squiz Summit?
  • Be inspired
    Surround yourself with some of the smartest minds in digital
  • Be the first to know
    Hear the low-down on the latest product and global trends
  • Talk to the experts
    Gain direct access to our technical and consulting experts
  • Learn from like-minded peers
    Meet other inspirational people using Squiz technology


What date is Squiz Summit?

Squiz Summit is on the 14 November in London.

What time does Squiz Summit start?

Registration and breakfast begins at 08:30 with presentations kicking off at 09:00 sharp.

What time does Squiz Summit end?

Our final presentation will end at 4:45, after which we invite you to stay around for a couple hours of networking drinks and canapés

What venue will the Summit be in?

We’re excited to host this year’s Summit at Ace Hotel. The full address is: 100 Shoreditch High St, Hackney, London E1 6JQ

Is there parking available at the venue?

There is no parking facility available at Ace Hotel, however, there is a car park just down the road called Euro Car Park Shoreditch.

I might arrive late. Is this ok?

Of course! Please email if you think you’ll be late, so we can keep an eye out for you when you arrive.

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