Day 1: Morning sessions
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It’s all about engagement: Thriving and maintaining relevance in today’s digital world
Richard Palmer
Practice Leader - Ovum
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Seamless Citizen Experience - SAGOV’s Digital Design System
Nick Condon
Head of Digital Citizen Services (DCS) - SA Government
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How CUA Health doubled digital sales conversions
Sarah Bartle
Digital Sales & Performance Analyst - CUA Health
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Using Data to Make Smarter Decisions & Improve Digital Experiences
Alan Etkin
Senior Web Analyst - British Columbia Institute of Technology (Canada)
Day 1: Breakout sessions
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Defining your Digital Experience Platform
Anthony Nigro
General Manager, Vic & Tas - Squiz
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Leveraging a connected ecosystem to deliver the ultimate customer experience
Carrie Han
Integrations Program Manager - Squiz
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How to build multi-channel digital services with Squiz DXP
Chris Grist
Head of Solution Architecture - Squiz
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Humanising your digital experience: the strategy to succeed
Scott-Bradley Pearce
Head of Customer Success
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Personalising content to improve your users' experience
Grace Woodrow Kraus
Head of Corporate Marketing - Squiz
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How to build personalised experiences using the Squiz DXP
Phil Shakhovskoy
Head of Development, ANZ - Squiz
Day 2: Public Sector
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We know where you hid that PDF
Gordon Grace
Product Manager - Digital Transformation Agency
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How we built NSW’s new procurement gateway and digital guided buying experience
Elizabeth Walter
Program Director, Digital Procurement Transformation - Dept Customer Service
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Using design systems & templates for quick website deployment
Vincent Manera
Senior Implementation Specialist - Squiz
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LGASA
John Mundy
Electronic Services Program Manager - Local Government Association of SA
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Doing more with less: lessons from the UK digital government
Adam Frank
Head of Digital Engagement - Squiz
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Day 2: Higher Education
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Transforming the student experience: the latest trends from Educause 2019
Steve Morgan
Managing Director USA - Squiz
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Exclusive sneak peek of the Squiz Student Portal
Matt Wolf
Product Manager, Higher Education - Squiz
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How to measure digital investments with search
Alan Etkin
Senior Web Analyst - British Columbia Institute of Technology (Canada)
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Co-design and cobuild: Decreasing time to implementation and increasing end user engagement
Lauren Gale
Manager, Strategic Projects - UOW Global Enterprises
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