Day 1 - Thursday 17 September
-
12:00 PM - 1:00 PM
Introducing the Squiz Experience Cloud: the digital platform for a connected customer experience
John-Paul Syriatowicz, CEO - Squiz Matt Adney, Chief Product Officer - Squiz Jennifer Arnold, Chief Commercial Officer - Squiz Josh Teichman, Group Manager, Digital Transformation - Monash University -
1:00 PM - 1:20 PM
What's new in Matrix 6
Bart Banda, Squiz Matrix Product Manager -
1:20 PM - 1:50 PM
Break
-
1:50 PM - 3:00 PM
Customer stories
Karen Kelly, Customer & Online Services - Fife Council
From 0 to launch in six months: Fife Council’s transition to the Matrix Citizen Portal
Graeme Cleland, Head of Communications - Burness Paull LLP
How do you make a Human and High-Performing website?
Trent Belling, Portfolio Manager - Griffith University
Griffith You – personalising the student experience at university
Nikki Brew, Head of Channels - Tourism Tasmania
Using design thinking through a digital ecosystem to drive sustainable behaviours