Frequently Asked Questions

How can I organise custom or onsite training for my organisation?

Whether you need to train a large number of people at once, would like an instructor to come to you, or require a bespoke training solution, we've got you covered - simply get in touch with your Squiz Account Manager or the training team.

What is Live Learning and how can I try it out?

Squiz Live Learning is just like regular classroom training - you are trained by a LIVE instructor and can ask questions and receive feedback in real time. The only difference? You don't have to leave your office. Read more about Live Learning and how you can try it out.

What do I need to bring to training?

We provide everything you need for classroom training, including a computer (one per student) and all required materials.

Is catering provided?

Morning tea, lunch, and afternoon tea are provided along with tea and coffee for full day courses. Please let us know at the time of booking if you have any special dietary requirements and we will do our best to accommodate them.

What are the start and finish times?

Our full day classroom training runs from 9:00am to 5:00pm with an hour for lunch. Half days will either be the morning session (9:00am to 12:30pm) or the afternoon session (12:30pm to 4:00pm), which will be advised at the time of your booking. Live Learning class times may differ based on time zone.

When will I receive my training materials?

A hard copy of your training materials will be provided on the day of your classroom training, and cannot be obtained beforehand. For Live Learning, your materials will be posted to you prior to your session. Soft copies are not available.

Is parking available at your training centres?

We do not provide parking facilities, but both paid and free options are generally available nearby.

Do you have accessible training facilities?

Squiz endeavours to meet all student accessibility requirements. Each Squiz Training Venue is different so please contact us for more information on how we can help.

What is your cancellation policy?

Our training cancellation policy is available online here.

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