This course provides an introduction to Sugar including how to navigate the interface and perform common tasks such as creating records, leads, contacts and opportunities.
Students will also learn how to manage their own activities, search for content and create Dashboards.
- Getting Started
- Navigating the User Interface
- Creating and Updating Records
- Leads, Contacts, and Opportunities
- Managing Activities
- Activity Streams
- Dashboards and Dashlets
Duration: 1/2 day
Training Units: 1
In order for you to get the most out of this course, you should have basic computer skills including how to use a common Browser. Previous CRM experience will be an advantage but is not required.