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Poorly executed tech roll-outs are frustrating for employees at best and a motivation killer at worst. By focusing on employee experience from the start, you can help ensure a successful tech adoption and keep your employees onside.
Student engagement has become a mainstay of university structures over the last few decades, to the level that many student services departments have renamed themselves just to draw attention to it.
The customer-relationship management (CRM) industry is making exciting advancements in machine learning. Adam Frank, head of customer insights at Squiz UK, discusses the CRM trends we are seeing – and what they mean for the future of your business.
Has the success of your CRM stalled? Adam Frank, Head of Customer Insights, Squiz UK, reveals why focusing on your employee engagement might be the answer to your problems.
Having an actively used CRM is not enough. Join Adam Frank, Head of Customer Insights, Squiz UK, as he discusses the biggest issues faced by businesses with their CRMs.
Learn the biggest issues faced by businesses with their CRMs – featuring key observations by Adam Frank, Head of Customer Insights, Squiz.