Customer stories

Building a PWA to encourage energy industry safety

Aimed at improving employee safety in the energy industry, EI created Toolbox, a PWA pooling insights from the world's leading companies.

CMS Search Government

Information relevance - the first step in increasing online self-service

SSCL is increasing government employee online self-service to reduce contact center inquiries and costs.

Search

Increase student applications with better search

To help the University make sense of more than 30,000 pages on its website, its team turned to Funnelback Search with unexpected results.

CMS Services

Faster digital delivery with the right platform

Reforms in the health industry pushed CUA Health to adapt its digital offering faster and improve user experience.

CMS Services

400% increase in online payments for Castle Water

Castle Water, UK’s leading independent business water supplier, was set to overcome its customer service challenges through a website overhaul.

Search Higher Education

A search bar to navigate 50,000 web pages

With over 50,000 pages spread across 1,500 different websites, the University of Edinburgh was looking for a more robust search tool.

CMS Search Higher Education

Better ranking and user experience for LSBU

What does it take for a highly reputable London university to increase website usability and enrolments? The team at LSBU runs us through their work.

CMS Local government

A modern intranet to better engage their teams

In early 2020, the Council’s 350-employee workforce had to quickly start working from home and was looking for a solution to keep employees connected.

CMS Search Data service Integrations Higher Education

Improving UniSC students’ experience through one central platform

After surveying students and listening to their needs, UniSC knew they needed to create a convenient student portal to make their uni life easier.

Search

A search platform to support the medical community

When Google decided to discontinue its Google Search Appliance, it proved the perfect time to upgrade the search function across all ACP’s websites.

Search Government

Lowering costs through a single solution

In an effort to consolidate services and reduce costs, three councils were looking to replace their different suppliers with a single offering.

CMS Search Services

Creating an integrated experience for FMG customers

Facing increasing complexity in maintaining their website and offering more than a content platform, FMG needed to build a new, more flexible solution.

CMS Local government

How LGA SA migrated hundreds of web properties onto Squiz DXP

With over 130 websites to manage across two states, LGA SA knew it needed a more robust and scalable

CMS Data service Higher Education

How Griffith University developed a personalised student portal

The development of a new student portal was the opportunity for Griffith University to deliver an even more personalised experience to their students.