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Experience Management

Deliver modern customer experiences, fast.

Digital experiences are becoming more complex. Developing a website, page, app, forms or any other experience can take weeks, if not months. Squiz Experience Management provides your teams with simple tools they need to build and maintain front-end experiences, fast and at scale.

Experience Management

Deliver high-converting experiences across all channels with Squiz Experience Management

  • Speed to market

    Speed to market

    Get started fast with pre-built components, templates and no-code interfaces. Swiftly pivot to meet market needs with tools that empower you to edit once, update everywhere.

  • Test and learn

    Test and learn

    Test and iterate quickly with built-in optimization and A/B testing tools. Use rich analytics to make data-driven decisions for continuous improvement and conversion.

  • Personalize at scale

    Personalize at scale

    Deliver highly-relevant content across websites, portals, apps, and more. Real-time audience segmentation and data integration drive personalization at scale.

  • Simplified tools for every team

    Tools for teams

    From content editors to marketers and developers, every team is equipped with the tools they need to build and manage experiences, fast. Less dependencies, more efficiencies.

Empowered teams. Fewer bottlenecks.

Developers build fast using industry-standard tools. Marketers govern the brand at scale. Editors build rich experiences without code. Unblock unnecessary bottlenecks and enable swift collaboration.

Build, test and optimize experiences

Your non-technical teams build web pages, apps and portals lightning fast with components. A/B test and personalize content to increase success, all from one place.

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Build, test and optimize experiences

Your non-technical teams build web pages, apps and portals lightning fast with components. A/B test and personalize content to increase success, all from one place.

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Reuse components to increase speed

Build engaging experiences with out-of-the-box components. If customized components are what you need, developers get modern tools to deploy new components fast.

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Reuse components to increase speed

Build engaging experiences with out-of-the-box components. If customized components are what you need, developers get modern tools to deploy new components fast.

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Stay on brand and in control

Stay in control of how your digital experiences look and feel, wherever your users interact with your brand (and sub-brands). Govern and make design changes at scale.

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Stay on brand and in control

Stay in control of how your digital experiences look and feel, wherever your users interact with your brand (and sub-brands). Govern and make design changes at scale.

Create dynamic forms in minutes

Launch complex forms with conditional logic in minutes. Centralize all your forms and responses. Automate processes. No code needed.

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Create dynamic forms in minutes

Launch complex forms with conditional logic in minutes. Centralize all your forms and responses. Automate processes. No code needed.

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Templates to accelerate new builds

Increase speed-to-market with ready-made templates for microsites, portals, intranets, and more. Industry-specific search templates help you serve relevant content to users faster.

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Templates to accelerate new builds

Increase speed-to-market with ready-made templates for microsites, portals, intranets, and more. Industry-specific search templates help you serve relevant content to users faster.

Capture and track website content changes

Simplify digital compliance with a complete history of your website. Using Squiz web archive manager (.warc) your content is time-stamped and reliably preserved in its native format.

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Capture and track website content changes

Simplify digital compliance with a complete history of your website. Using Squiz web archive manager (.warc) your content is time-stamped and reliably preserved in its native format.

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Frequently asked questions

Digital experiences are becoming more complex. Developing a website, page, app, forms or any other experience can take weeks, if not months.

Squiz Experience management provides your teams with simple tools they need to build and maintain front-end experience, fast and at scale. Editors build pages, sites, forms, apps and more with no-code components and user-friendly tools. Marketers govern and update content and brand across hundreds of sites and channels. Developers build with modern frameworks of their choice.

All experiences are governed, managed and securely accessed from one location.

Content Management is where you manage, edit, store, and share text-based content.

Experience Management is where you build, manage, govern, and evolve omni-channel end-user experiences. Content and assets are assembled using Experience Management tools, to deliver consistent, on-brand user journeys.

Experience Management includes tools for:

  • Editors to create and manage experiences
  • Developers to build and edit components for editors to use
  • Marketers to govern the brand at scale

Build rich, digital experiences for your prospects, customers, staff, students, citizens, or any of your stakeholders. Quickly spin up whole websites, micro-sites, campaign pages, apps, portals, forms, and much more. With out-of-the-box connectors, integrate data from your existing systems and applications to further enrich your experience. The sky's the limit.

Organization:

  • Increase speed-to-market: All teams are equipped with the tools they need to build, manage, govern, and evolve omni-channel customer experiences, fast.
  • Reduce operational costs and overheads with low developer reliance, low- and no-code tools, and efficient operation of large, distributed editorial teams.
  • Swiftly pivot to meet changing market needs: Pre-built components and templates make it easy to roll out new content and designs. Design systems enable you to make updates once (in a centralized place) and automatically push those updates out to all your systems and CMSs.
  • Get up and running fast: With 25+ years of experience focused on complex, service-led organizations, Squiz DXP and its capabilities are built to help you get started fast.

Developers:

  • Use industry-standard tools and programming languages: Tweak components and templates to suit your needs with industry-standard tools and programming languages you’re used to. No need to learn a new skillset.
  • Maintenance is easy: Squiz SaaS DXP ensures you’re always using the latest version with updated security, tech standards, and performance improvements. No manual upgrades needed.

Content editors:

  • Get started fast with pre-built components and templates: These have been optimized by Squiz developers for various devices, browsers, and platforms, giving you a higher starting point. These are the “lego blocks” that help you build fast.
  • Build on-brand experiences fast without code: Rapidly develop rich websites, pages, apps, forms, and other experiences with branding automatically applied, in a no-code, user-friendly interface.
  • Change once, update everywhere: Easily edit and update text content, digital assets, and pages across multiple sites and experiences.

Marketers:

  • Govern brand at scale with design system implementation across components, web pages, websites, forms, and all experiences. Provide users with a consistent experience across all channels.
  • Optimize campaigns: Increase conversion and engagement with optimization tools including A/B testing, accessibility auditing, and personalization.

Squiz Experience Management sits on a layer above your existing Content Management systems (no matter if it’s Squiz Content Management or a third-party CMS). Squiz Integrations helps you integrate the content from your CMS (or multiple CMSs) into Squiz Experience Management. You can then build, manage, personalize, and optimize all of your omni-channel digital experiences, using the pre-existing content that you’ve integrated from your CMS.

Component Services empower you to implement design systems, so that everything your content editors publish automatically has your brand (and sub-brands) applied. Environment variables within components enable you to govern how the content behaves across different sites, so you have full control.

With cybercrime on the rise and new threats constantly emerging, it is more important than ever to manage cyber risks. Squiz is ISO 27001 compliant, which means our information security management systems meet world standards.

Squiz DXP architecture has been built on AWS cloud hosting services to provide a highly available, fault-tolerant, and secure solution. Our best-in-class SaaS platform has a 99.95% uptime with built-in fault tolerance using load balancing and resilience across multiple availability zones.

This is how we ensure data security:

  • We leverage AWS security features and varied certified data center providers to improve redundancy.
  • Our infrastructure is provisioned using vendor and CIS benchmarks to minimize vulnerability.
  • We use a role-based access model to easily limit access to only those who need it.
  • Our solutions allow encryption at REST when required, and protect the information in transit with TLS encryption.
  • Data centers are protected with 24/7 security personnel, closed-circuit television cameras, secure authentication systems, redundant power and cooling, etc.
  • Where requested, Squiz can provide hosting aligned to PCI DSS v3 for customers who process credit card information.
  • For more information about how a DXP protects your organization against cyber threats, click here or see our Security page.

There is a growing number of Front-end as a Service (FEaaS) solutions that allow you to outsource the more tedious, time-consuming parts of front-end development. However, we have 3 key points of differentiation:

  1. Squiz Experience Management benefits more than just your developers. Apart from helping your development team get started quicker and focus on value-add work, we also empower your non-technical teams to self-serve and build experiences with low- and no-code interfaces. All your teams – from content editors to marketers and developers – are equipped with the tools they need to build, manage, govern, and evolve omni-channel customer experiences, fast.
  2. Most existing FeaaS solutions are built specifically for eCommerce and are not fit for highly complex, service-based organizations. However, we’ve taken our 25+ years of experience working with complex, service-led organizations in government, higher education, financial services, and more, and built Squiz Experience Management with your use case in mind.
  3. Squiz Experience Management is part of the Squiz Digital Experience Platform (DXP), meaning you get access to all the capabilities you need to build, manage, and personalize connected multi-channel experiences fast and at scale. You move beyond managing content to managing experiences. Squiz DXP is fully composable, giving you the freedom and flexibility to launch and optimize experiences without limitations. With Squiz DXP:
    • Take and utilize only the technical capabilities you need
    • Choose any vendor’s technology without being locked in
    • Easily bring in new capabilities from Squiz or third-party vendors
    • Have everything you need, in one secure platform, and have it feel like it works as one solution