Funnelback is a market leading search and insights engine that connects all of your social, online and enterprise data sources and uses advanced algorithms to find and serve the most relevant information with every search.
With Funnelback you can design a completely customised search experience for your customers by categorising groups of information, enabling predictive recommendations and adding dynamic page content to appear when particular searches are performed.
You can also analyse searches, clicks and engagement to understand the information your customers want and deliver more of what works.
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Why you need Funnelback for your site search
Funnelback uses machine learning and advanced algorithms to deliver the most relevant content, every time.
Searches can return results from social, online and enterprise databases, wherever your data lies.
You can track search terms, clicks and content engagement to ensure you are delivering the right content for your audience.
Amazing features to power your user experience
Provide users with instant content suggestions, delivered from multiple data sources, directly in the search box as they type.
Optimise page content rankings and automatically show the most relevant results with machine learning algorithms which consider and combine visitor behaviour patterns and business knowledge.
Configure Funnelback’s keyword weighting and content boosting settings to deliver the specific information your customers are seeking and that serves your business goals.
Display personalised recommendations to users, utilising knowledge graph technology which crawls and consolidates data points across your content to find relationships between data sets.
Quickly and easily customise results using specifically designed thumbnails, coloured cards and more to capture attention and maximise conversion.
Improve your customers search experience with multiple search panels. Instead of navigating your entire site customers can search within a specific category such as product catalogues, employee directories, course finders and publications libraries.
Evaluate how your customers are searching, clicking and engaging onsite with Funnelback’s analytics dashboard. Continue to optimise your content using real time customer insights.
Improve content reading grade, grammar, response times, duplication, accessibility and search engine optimisation using our intelligent audit tools.
Tailor your website content to each customer in real time with dynamic content. Automate how you promote events, blog posts, and more based on customers’ interactions with your site.
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Good search can have a tremendous impact on your KPIs. Studies have found up to 225% growth simply by providing the right information at the right time to site visitors. A critical part of the user experience, measuring the impact of search has a direct impact on the bottom line.
Great search experiences are effortless. Within a few keystrokes, the search engine has an almost telepathic understanding of what you're looking for, and it can delight when it exceeds expectations.
We are proud to announce that the Funnelback insight engine has been rated favorably in Gartner’s 2018 Magic Quadrant for Insight Engines, moving closer to the leaders quadrant.