Today’s customer expects personal attention and service, delivered instantly through the digital channels they choose. Their demands are the same no matter how complex your business or tech might be. Squiz Digital Experience Platform makes it easy for you to connect with customers through engaging, multichannel digital experiences.
Why you need Funnelback for your site search
Funnelback uses machine learning and advanced algorithms to deliver the most relevant content, every time.
Searches can return results from social, online and enterprise databases, wherever your data lies.
You can track search terms, clicks and content engagement to ensure you are delivering the right content for your audience.
Amazing features to power your user experience
Provide users with instant content suggestions, delivered from multiple data sources, directly in the search box as they type.
Optimise page content rankings and automatically show the most relevant results with machine learning algorithms which consider and combine visitor behaviour patterns and business knowledge.
Configure Funnelback’s keyword weighting and content boosting settings to deliver the specific information your customers are seeking and that serves your business goals.
Display personalised recommendations to users, utilising knowledge graph technology which crawls and consolidates data points across your content to find relationships between data sets.
Quickly and easily customise results using specifically designed thumbnails, coloured cards and more to capture attention and maximise conversion.
Improve your customers search experience with multiple search panels. Instead of navigating your entire site customers can search within a specific category such as product catalogues, employee directories, course finders and publications libraries.
Evaluate how your customers are searching, clicking and engaging onsite with Funnelback’s analytics dashboard. Continue to optimise your content using real time customer insights.
Improve content reading grade, grammar, response times, duplication, accessibility and search engine optimisation using our intelligent audit tools.
Tailor your website content to each customer in real time with dynamic content. Automate how you promote events, blog posts, and more based on customers’ interactions with your site.
Request a Funnelback demo
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Deliver the right content at the right time
Increase user engagement and site conversions by improving information discovery, leveraging data to develop high value content and eliminating content gaps you may have been oblivious to.
Unite digital content across silos into a single user experience with site seach. Good user experience can inrease business-critical KPIs by up to 83%. Studies have found up to 225% growth simply by providing the right information at the right time to site visitors.
Understand your audience and control your content like never before. Gain unique insights into user behavior, no matter where it's stored, through our intuitive dashboard enabling you and your team to make informed, data-driven content marketing decisions.
Funnelback also features an extremely powerful suite of analytics and web governance tools that offer invaluable insights into what your users are looking for when they visit your site. Leveraging site search data and behavioral analytics empowers you to further optimize your online strategy and content effectiveness.
Empowering marketers everywhere
Funnelback is powering the search and content strategies of the top educational institutions and government organizations worldwide.
News & insights
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