What is Funnelback?
Funnelback is a search experience like no other. With world-class algorithm and tuning capabilities, content auditing and actionable search analytics, you will always deliver the most relevant content to your audience.
With the ability to index multiple sites, surface content regardless of its structure and display results in any way; Funnelback is the only choice to power your customer experience.
Benefits for your organisation
Powerful website search that uses machine learning and advanced algorithms to deliver the most relevant content.
Federated search which returns results from social, online and enterprise databases.
Track search terms, clicks and content engagement to ensure you are delivering the right content for your audience.
Provide users with instant content suggestions, delivered from multiple data sources, directly in the search box as they type.
Optimise page content rankings and automatically show the most relevant results with machine learning algorithms which consider and combine visitor behaviour patterns and business knowledge.
Configure Funnelback’s keyword weighting and content boosting settings to deliver the specific information your customers are seeking and that serves your business goals.
Display personalised recommendations to users, utilising knowledge graph technology which crawls and consolidates data points across your content to find relationships between data sets.
Quickly and easily customise results using specifically designed thumbnails, coloured cards and more to capture attention and maximise conversion.
Improve your customers search experience with multiple search panels. Instead of navigating your entire site customers can search within a specific category such as product catalogues, employee directories, course finders and publications libraries.
Evaluate how your customers are searching, clicking and engaging onsite with Funnelback’s analytics dashboard. Continue to optimise your content using real time customer insights.
Improve content reading grade, grammar, response times, duplication, accessibility and search engine optimisation using our intelligent audit tools.
Tailor your website content to each customer in real time with dynamic content. Automate how you promote events, blog posts, and more based on customers’ interactions with your site.