Funnelback for Local Government

3 March 2021

A transformative, and powerful yet flexible website search tool for council websites, Funnelback for Local Government makes site search simple, cost-effective, improves customer experience, and most importantly, it's highly relevant to your industry.

Creating a valuable student experience - how to leverage your student portal to improve engagement

9 February 2021

Students in today's digital ecosystem expect a valuable, low friction experience from their student portal. Too often, the student portal is an additional piece of system that adds another step to the student experience, instead of providing an integrated one-stop piece of technology.

Calculating the ROI of site search

22 January 2021

Consumers in today’s digital marketplace expect a valuable, low-friction web experience every time. So it’s never been more important to ensure your website search is working for you and your customers – using technology that understands your business context and predicts what your audience wants.

Ultimate Guide to Modern Content Management Systems

20 January 2021

Given the ever-present need to compete for consumers' attention, content management systems play a crucial role in the orchestration of digital experiences. Understanding the latest evolution in CMS can be difficult and with CMS platforms constantly evolving, it's important to stay up to date with the newest features to look for when selecting CMS.

Funnelback for Associations

24 November 2020

Funnelback for associations, an out of the box site search solution for membership associations websites.

The digital employee experience: How to leverage technology to create digital EX with strong ROI

13 November 2020

It’s an understatement to say COVID-19 shook up the traditional office “9-to-5” landscape. Even areas least affected by the pandemic have experienced monumental changes.

Calculating the cost of customer experience

2 November 2020

When COVID-19 began impacting organizations across the world, an already highly pressured department was suddenly placed under greater pressure – to do even more, with even less.

Squiz named a leader in Omdia's selecting a digital experience management solution report, 2020-21

29 October 2020

We’re excited to announce that Omdia has named Squiz a Leader in their new Omdia Universe: Selecting a Digital Experience Management Solution, 2020–21 report for its comprehensive DXM capabilities and innovative approach.

Great experiences at speed

27 October 2020

Since the impact of the initial wave of the pandemic, it has become clear that COVID-19 will be with us for some time. Instead of short-term quick fixes, organizations will not only need to maintain digital momentum and continue to evolve with customer needs, but they’ll also need to be able to pivot and deliver digital services at speed, to keep up with a constantly changing post-COVID environment.

Funnelback - Program Finder

9 October 2020

The Funnelback program finder is an out-of-the-box solution for higher education websites. Download the Product Guide to learn about the features of this powerful tool.

The new citizen expectation: Rethinking digital transformation in local government

6 October 2020

In order to stay at the forefront of citizen service delivery, throughout this period of accelerated change, local governments must focus on both current and future citizen needs, as well as the emerging technologies and processes that will enable them to deliver these goals.

Funnelback for higher education

30 September 2020

Funnelback for Higher Education, an out of the box site search solution for higher education websites.

Serve and support: How to create digital services that support the citizen experience

14 September 2020

67% of government organizations reported that they were pursuing digital transformation, only 5% claimed to be achieving it.With local government under increasing pressure to serve and support citizens, it’s never been more important to harness the value of digital channels.Download our complimentary ebook, Serve and support: How to create digital services that support the citizen experience,

Funnelback vs google custom search

10 September 2020

Is your site search leaving you wanting more? 43% of visitors rely on search as a primary form of navigation. It's time to take back control of your site search with a flexible and personalized platform. If you're thinking about upgrading from google custom search, we've put together a side-by-side comparison against Funnelback's site search.

The guide to site search for higher education

9 September 2020

In Higher Education, more site visitors are relying on search as their primary form of navigation, and they are using it for more than just finding the right content. Searchers convert at higher rates, spend more time looking at valuable pages, and have higher levels of engagement.