Your digital platforms are the face of your local council, particularly in a world where in-person interactions are uncommon and the ability to reach people face-to-face is less predictable.
So, how can you create the same personalised, efficient service online? The great news is, there’s no need for a full digital overhaul, the secret is hiding in your site search function.
In this session, Davila Thompson, Sales Engineer, shares the 9 Golden Rules for maximising the value of your site search, so you can increase citizen engagement and improve the efficiency of your team.
Watch this on-demand webinar, to hear how search can:
- Empower your search users.
- Create a personalised experience.
- Deliver insights so you can better understand user behaviour.
And much more!