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Users want answers, not results. Transform traditional site search into ChatGPT-like experiences right in your site. Go from "death-by-results-scroll" to instant, AI-generated answers based on content you control.
Visitors ask questions in their own words - just like a conversation. They instantly get clear, precise AI-generated answers from every relevant source. No more scrolling through pages of results. Just a helpful, intelligent assistant who understands their intent and context to give them the exact answers they need. This is the future of enterprise website search experiences - Conversational Search (powered by Squiz Funnelback Search). Worried about hallucinations? Control the accuracy of your AI-generated answers with guardrails to protect your brand and users. Define the exact collection of content the Conversational Search engine draws from. Access auditing and content monitoring tools to tune quality and accuracy. Safe AI is possible with Squiz.
Great answers always start with good content. Use our conversational readiness tool to simulate how AI responds to common customer questions, identify content gaps, and get actionable insights to improve your content's accuracy before implementation.
When users ask a question, Squiz Funnelback Search immediately identifies the most relevant information from your approved content sources.
Once Squiz Funnelback Search identifies the most relevant content, the LLM transforms it into a clear, direct answer for your user – complete with links to supporting pages. This guides them toward their next action without needing to hunt through multiple results.
Review conversation history and receive alerts when conversations aren't meeting customer needs, allowing you to make timely improvements.
Automated auditing tools proactively alert you about content issues before they impact customer experience, ensuring your AI continues to perform effectively even as your content evolves.
At the heart of the conversational search experience is Squiz Funnelback Search, our enterprise search solution. Backed by 25 years of expertise, Squiz Funnelback Search consistently outperforms competitors in surfacing the most relevant information to power your AI answers. Here's how.
Access content from anywhere – including third-party platforms, internal systems, and websites – without being limited to content stored in your primary CMS.
Create purpose-built knowledge bases with granular control over exactly which content sources to include or exclude, ensuring AI draws only from approved sources.
Train Squiz Funnelback Search to prioritize your most authoritative content for AI-generated answers, dramatically improving accuracy and trustworthiness.
Tailor search results based on user queries, behavior patterns, or specific contexts to deliver personalized, relevant answers.
Help users find what they need even when they use different terminology than your website. Identify relevant synonyms from your site content, powered by vector search technology that understands context and intent.
See how Conversational Search works in action in this 2-minute demo.
Discover how to get AI-ready and deliver intelligent website experiences now.
The AI Era demands unprecedented agility and adaptability. We explore the strategies, structures, and stakeholder management required.
Becoming the trusted source of statistics and research on education in New Zealand has come with interesting technological challenges for the web team.
Site visitors who use your search bar are 3 times more likely to convert. Help them discover the content they need with AI-powered site search.
We are in the era of offering total digital experiences, and DXPs — or Digital Experience Platforms — have emerged as the enabler of this for digital teams.
Don't know where to start? A 30 min chat with an expert helps you get to your first next step.