An intuitive UI coupled with automated email alerts make it easy for non-technical users to create and monitor integrations while escalating errors.
Easy to follow prompts make it straightforward to build integrations by piecing together pre packaged recipes, components and connectors like a jigsaw.
Integration templates that are designed to be flexible, mean that if needed, any aspect of them can be changed to meet specific requirements.
A dashboard with an easy to use interface makes it easy to create, manage and troubleshoot all your Squiz DXP and third-party platform integrations in one place.
While users with basic web skills can visually see the status of each integration in the dashboard, if Connect identifies any integration errors, automatic email alerts go straight to the technical teams to fix.
Pre packaged templates for non-technical users can be downloaded from Squiz Marketplace. Simply select the Recipe, add to Squiz Connect and they're ready to go. Like any recipe, you can add your own flavour by customising them if you need them to work in a specific way before or after deployment.
These prebuilt mini applications connect third party systems though an API, without the need for new code. Like building blocks, they can be pieced together and with Branded Connectors to build custom integrations.
By exposing the API of a third-party platform through the simple user interface, non-technical users can build customised integrations that allow complete control of the data flow. They just have to follow the prompts.
There was a time, back when customer experience (CX) platforms were still considered ‘emerging’ technologies, that certain vendors tried to sell the ‘single vendor, single customer view’ dream.
As many organisations are discovering, the hardest technical challenge in delivering a customer experience (CX) that works (is seamless, fast, relevant and omnichannel), is building a tech stack that is fully integrated.
In today’s online society, digital teams are under pressure to deliver seamless customer experiences. However, the increasing complexity at the back end, including ever-expanding martech and CRM toolsets and customer data spread across multiple systems and divisions, is making it a lengthy and expensive process to build, implement and maintain digital experiences.
Squiz Connect and IT-centric integration platforms such as Mulesoft are complementary rather than competitive - they solve different problems and enable the integration of different types of systems.
Enterprise service bus software do the heavy lifting of connecting critical IT systems together but it still leaves the last-mile issue of connecting that to a web experience.
Currently, these integrations are often done with high effort custom development. With Squiz Connect, that's no longer necessary.
Yes, the platform architecture is optimised using Docker containers, and has an elastic architecture that auto-scales according to demand. There' s no need to worry about sizing the infrastructure or hitting a performance ceiling.
Yes, security is a priority for Squiz Connect with best practices followed to ensure data integrity. Full details available on request.