Give your audiences instant access to personalized information and intelligent search, reducing support volumes while scaling service delivery.
When users can’t find what they need, they turn to support - driving frustration and overwhelming teams with routine queries.
Squiz DXP enables intelligent self-service with personalized content, powerful search across all sources, and seamless integrations. Users find answers instantly, while support teams focus on complex issues. Organizations reduce contact centre demand, scale service delivery without adding headcount, and transform scattered information into cohesive digital experiences people actually use.
Site search
Squiz Funnelback Search delivers on-site keyword search across databases, documents, and knowledge bases so users find what they need instantly.
Personalization
Role-based dashboards and content ensure students, members, employees, or clients see only what's relevant to them, reducing noise and improving engagement.
Forms and integration
Self-service forms sync automatically with CRM and enterprise systems, eliminating manual data entry and accelerating processes from enrollment to case management.
Whitepaper
Discover how DXPs unify content, data, and tools to empower teams to move faster.
Squiz DXP's Integrations capability provides pre-built connectors for common CRM, information, and enterprise systems. For systems without existing connectors, our low-code integration capability connects to any platform with an API, surfacing content from scattered sources into one unified portal experience.
Yes. Squiz DXP supports role-based personalization so different user segments see tailored dashboards and content. Students see course-specific information, members see benefits relevant to their tier, employees see department resources. Personalization rules are managed by your team without developer intervention.
Squiz Funnelback Search, available standalone or part of the Squiz DXP, crawls all your content sources including non-Squiz CMS platforms, databases, document repositories, and knowledge bases. Users get relevant results regardless of where content lives or what terminology they use.
Squiz DXP integrates with your existing tech stack rather than replacing it. Your CRM, information system, document management, and other platforms remain in place. The portal acts as a unified front end, pulling information from these systems and presenting it seamlessly to users.
Implementation timelines depend on the number of systems being integrated and complexity of personalization requirements. Organizations typically launch initial portal experiences within several months, starting with high-priority content categories and expanding systematically. Our implementation team works with your schedule and resource constraints.
Yes. Portals built on Squiz DXP are fully responsive and work seamlessly on mobile devices. Organizations can also build native or cross-platform mobile apps if needed. The platform supports push notifications, ensuring users stay informed about deadlines, events, and important updates wherever they are.
